February 5, 2025 ☼ links

🔗 Neatnik Notes · Crisis Communications 101: A Crash Course for Privileged Guys in Tech

If you don’t know what to say, then just say this: “Thanks for bringing this to my attention. This is a very serious concern, and it deserves to be treated seriously. I’m going to look into this, and I will respond soon.”

Doing the right thing is often hard, so if you’re not feeling a little pain along your journey, that might be a sign that you’re not always doing the right thing.